From: Tiffany Date: Thu, Jul 18, 2013 at 12:23 AM Subject: Cast cover, please help!!!!!
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Please help, fast :)) I ordered (and received today)the cast protector for my daughter. I measured as directed and plugged the measurements into the calculator on the website. I ordered and received what is recommended. However, it is extremely too big for her, it was even to big on my arm!! Please see the attached photo. We leave for our beach vacation on Friday. We are so disappointed and not sure what to do at this point. Please let me know how to get one that is correctly sized for her and fast!!!
Thank you,
-Tiffany P.
Sent from my iPhone
From: Dry Pro Customer Service Date: Thu, Jul 18, 2013 at 1:27AM RE: Subject: Cast cover, please help!!!!!
—- Hi Tiffany,
It appears from the picture that this is the correct size since you are able to get an airtight seal. I see that there is quite a bit of extra length. I’d recommend bunching up the extra material before you create the vacuum seal. The extra length will stick in place once all the air has been removed. (see picture attached) Let me know if you still have trouble.
